Frequently Asked Questions
We know that dealing with an insurance claim can be unfamiliar and stressful. Based on over 15 years of proven results, the experts at Warden Public Adjusters will do everything we can to ensure that you receive a fair settlement. Below are some common questions that we receive from clients regarding our services and insurance claims.
💡 Click on any question to reveal the answer
🤔 What is a public adjuster?
A public adjuster is an advocate for policyholders seeking insurance benefits through managing damage assessments, documentation, negotiation, and other duties to help you get compensated by your insurance provider.
⏰ When should I reach out to Warden Public Adjusters?
As soon as you experience damage or loss to your property, call us. The sooner we are involved, the sooner we can help you document the loss accurately and advocate on your behalf.
🏢 How are your services different from the adjuster sent by my insurance company?
We work on your behalf—the policyholder—and not for the insurer. We have one goal: to get you the maximum amount owed by the insurance company, not to protect the insurance company from what they owe.
💼 What kind of claims do you handle?
Claims of all sizes, including fire, water, storm, theft, and large losses in home and business losses or recoveries. We also handle water, fire, smoke, hurricane and wind loss claims to highly specialized major disaster claims. No claim is too big or too small.
💰 How much do your services cost?
Public adjusters commonly base services on a small percentage of your settlement. You only pay us when you have been compensated, and we’re very transparent about what any fees are upfront. The percentage we are paid is pre-agreed before any services rendered relative to the amount of your total settlement. All terms are fully disclosed up front prior to any service performed.
📞 How frequently do you communicate with clients?
We provide updates every step of the way and are always here to answer any questions. We handle everything from assessment and documentation through negotiations all while keeping you informed, notified, and in control. We will always inform you of your claim’s status so that you know exactly what is going on at all times.
🌎 What geographical areas do you service?
All homeowners and businesses of America—we specialize in helping property owners obtain complex insurance claims.
📝 How do I begin the claim process?
Call (512) 291-4036 or email us at [email protected] or stop by our office at 700 W 15th St Ste 81 Austin TX 78701. Our regular office hours are Monday thru Friday 9am-5pm. Let our expertise get involved in your claim!
📞 How do I contact Warden Public Adjusters?
When in doubt call 512-291-4036 or email [email protected]. Our physical office location is 700 W 15th St Ste 81, Austin TX 78701, hours of operation: Monday – Friday 9 AM to 5 PM. Allow us to help you!
Still have questions?
Call us at (512) 291-4036 or email [email protected] or visit us at 700 W 15th St Ste 81 Austin TX 78701. We look forward to serving you Mon-Fri 9am-5pm.